You have questions? We got answers 🌟
How long does it take to process my order?
How long does it take to process my order?
In almost all occasions we process your order in 48 hours. Excluding weekends and holidays when our fulfillment wear house is not working. 🌸
Do I have to pay import duties?
Do I have to pay import duties?
Nope, no extra costs beyond shipping! We handle all import duties, so you can enjoy your tote without any unexpected fees. 🌟
Can I fit my laptop in the Scandi bag?
Can I fit my laptop in the Scandi bag?
While a laptop won’t fit, the Scandi bag has plenty of room for your essentials! You can easily carry an iPad, a book, a water bottle, and more—making it the perfect companion for your day-to-day adventures without the bulk. ✨
How long will it take to receive my refund?
How long will it take to receive my refund?
Refunds are processed within 7 days from when we receive the item(s).
Can I track my order after purchasing?
Can I track my order after purchasing?
Absolutely! Once your order has been processed, we’ll send you a confirmation email with your tracking details. You can use this tracking number to monitor your delivery and make sure your tote is on its way safely. You can also track your order directly on our website by visiting this link. 🫶