Terms & Conditions

TERMS OF SERVICE

OVERVIEW

This website is operated by The Tote Library. Throughout the site, the terms “we,” “us,” and “our” refer to The Tote Library. The Tote Library offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service,” “Terms”), including additional terms, conditions, and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including but not limited to browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all terms and conditions, you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms.

Any new features or tools added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms of Service by posting updates to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc., which provides us with the online e-commerce platform that allows us to sell our products and services to you.

SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence or that you have given us consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms, viruses, or any code of a destructive nature.

A breach or violation of any of the Terms will result in an immediate termination of your Services.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card information) may be transferred unencrypted and involve (a) transmissions over various networks, and (b) changes to conform to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission from us.

The headings used in this agreement are for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 - ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

We are not responsible if information on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, complete, or timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain historical information, which is not current and is provided for reference only. We reserve the right to modify site content at any time but have no obligation to update information. You agree that it is your responsibility to monitor changes to our site.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice.

We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Service.

SECTION 5 - PRODUCTS OR SERVICES (if applicable)

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Returns Policy.

We have made every effort to display as accurately as possible the colors and images of our products. However, we cannot guarantee that your computer monitor's display of any color will be accurate.

We reserve the right to limit sales of our products or Services to any person, geographic region, or jurisdiction on a case-by-case basis. We may limit quantities of any products or services offered. All descriptions of products or pricing are subject to change at any time without notice. We reserve the right to discontinue any product at any time. Any offer for any product or service on this site is void where prohibited.

We do not warrant that the quality of products, services, information, or other material purchased will meet your expectations or that any errors in the Service will be corrected.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order placed with us. We may, in our sole discretion, limit or cancel quantities purchased per person, household, or order, including orders placed under the same customer account, credit card, or billing and/or shipping address. In the event of a change or cancellation, we may attempt to notify you using the provided email and/or billing address or phone number.

You agree to provide current, complete, and accurate purchase and account information for all purchases. Promptly update your account and other information, including email address and credit card details, to complete transactions and contact you as needed.

Please note the following policies regarding orders and purchases:

Finality of Order Information: All order information provided at the time of purchase is considered final. We are unable to modify shipping addresses or other details once an order is placed. Please review your information carefully before completing your purchase.
Order Cancellations: Once an order is placed, it is processed immediately. We are unable to cancel orders after they have been processed. Please double-check your items and details before completing your purchase.
Refunds & Exchanges: Certain items, including sale or discounted items, are non-refundable and non-exchangeable. For further details, please review our Returns Policy.
Delivery Issues and Lost Packages: The Tote Library is not responsible for lost or stolen packages once marked as delivered. If a package is delayed or marked as undelivered, please contact the carrier directly for assistance. We recommend ensuring that the address provided is accurate and secure.
Product Availability and Backorders: In the rare event that an item becomes unavailable after your order is placed, we will notify you promptly and either refund the unavailable item(s) or offer an alternative product, subject to your approval.
International Orders and Import Duties: For international orders, we take care of all import duties in advance to ensure a smooth delivery experience for our customers. There will be no additional customs duties, taxes, or import fees upon delivery.

For more details, please review our Returns Policy.

SECTION 7 - OPTIONAL TOOLS

We may provide access to third-party tools, which we neither monitor nor control.

You acknowledge and agree that access to such tools is provided “as is” and “as available” without warranties, representations, or conditions of any kind. We shall have no liability for your use of optional third-party tools.

Any use of optional tools offered through the site is at your own risk, and you should ensure that you understand the terms on which these tools are provided by the relevant third-party providers.

SECTION 8 - THIRD-PARTY LINKS

Certain content, products, and services available via our Service may include materials from third parties.

Third-party links on this site may direct you to external websites not affiliated with us. We are not responsible for examining or evaluating the content or accuracy of third-party sites and will not have any liability for third-party materials or websites.

SECTION 9 - USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS

If you send specific submissions (e.g., contest entries) or unsolicited creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may edit, copy, publish, distribute, translate, and otherwise use in any medium any comments forwarded to us. We are under no obligation to:

Maintain any comments in confidence,
Pay compensation for any comments, or
Respond to any comments.

We may, but have no obligation to, monitor, edit, or remove content that we determine in our sole discretion violates any party’s intellectual property, these Terms of Service, or is unlawful, offensive, or otherwise objectionable.

SECTION 10 - PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy.

SECTION 11 - ERRORS, INACCURACIES, AND OMISSIONS

Occasionally, there may be information on our site or in the Service containing typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information without prior notice.

SECTION 12 - PROHIBITED USES

You are prohibited from using the site or its content for any unlawful purpose, to solicit others to perform unlawful acts, to violate regulations, infringe intellectual property, or harass or discriminate, among other actions. Violations may result in termination of Service.

SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee uninterrupted, timely, secure, or error-free use of our service. The service and products are provided "as is" without warranties or conditions of any kind.

SECTION 14 - INDEMNIFICATION

You agree to indemnify The Tote Library and affiliates from any third-party claims arising from your breach of these Terms of Service or violation of any law or third-party rights.

SECTION 15 - SEVERABILITY

In the event any provision of these Terms is deemed unenforceable, that portion shall be severed, and the remaining provisions will continue in effect.

SECTION 16 - TERMINATION

These Terms of Service are effective unless terminated by you or us. Termination of the Terms does not affect any rights or obligations prior to termination.

SECTION 17 - ENTIRE AGREEMENT

These Terms and any policies posted by us constitute the entire agreement governing your use of the Service.

SECTION 18 - GOVERNING LAW

These Terms of Service shall be governed by the laws of the United Kingdom.

SECTION 19 - CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time on this page.

SECTION 20 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at info@thetotelibrary.com.