In almost all occasions we process your order in 48 hours. Excluding weekends and holidays when our fulfillment wear house is not working. 🌸

Nope, no extra costs beyond shipping! We handle all import duties, so you can enjoy your tote without any unexpected fees. 🌟

Absolutely! Once your order has been processed, we’ll send you a confirmation email with your tracking details. You can use this tracking number to monitor your delivery and make sure your order is on its way safely. You can also track your order directly on our website by visiting this link. 🫶

We work hard to get your tote to you as quickly as possible! ✨ Orders usually arrive much faster than the estimated shipping times:

• United States: Typically under 10 days.
• EU & International: Usually never more than 14 days.

For detailed shipping estimates by country, please check our Shipping Times by Country page. Keep in mind that these are estimates, and your tote may arrive even sooner!

Our tote bags are crafted with high-quality materials and reinforced stitching, making them exceptionally durable. They are built to withstand the rigors of daily use and are designed to last for a long time, providing you with a reliable and sturdy accessory for your everyday adventures. 🌸

To clean your Tote Library tote:

1. Mix a few drops of dish soap with lukewarm water.
2. Spot clean by dabbing the dirty areas with a soft cloth—avoid rubbing.
3. Rinse with a damp cloth and let it air dry in the shade.
4. Avoid: washing machines, dryers, soaking, and ironing.

For detailed instructions, check out our full guide here. With these simple steps, your tote will stay fresh and stylish for years! ✨

Yes, our tote bags are designed with a spacious interior to comfortably fit your daily essentials, including a 16-inch laptop, books, snacks, and water bottles. You'll have plenty of room for everything you need on the go! 🌸

Not yet, but we’re working on it! 🌸

It’s very unlikely, but if something does go wrong, don’t worry—we’ve got you! Just send us a message within 7 days at info@thetotelibrary.com with a little video, and we’ll happily send you a replacement. 🌸 We want everything to be just perfect for you!

Yes, EU customers can return their tote within 14 days, but since we’re a small business, you’ll need to cover the return shipping costs. We’re sure you’ll love your tote too much to send it back! 🫶