Shipping policy

Shipping Policy

Last updated: 11 August 2026

Processing

Orders are processed within 1–2 business days. You'll receive a confirmation email with tracking once your order ships.

Delivery times

Typical door-to-door delivery from order placement:

United States: 8–15 days
United Kingdom: 4–11 days
Europe: 4–15 days
Canada: 4–15 days
Rest of world: 8–15 days

For per-country estimates based on our recent tracking data, see our Shipping Times by Country page. Delivery times are estimates, not guarantees, and can be affected by customs and local carriers.

Customs and duties

We prepay all import duties. There are no additional customs fees, taxes, or import charges on delivery.

Addresses

Please double-check your shipping address at checkout — we cannot guarantee changes once an order is processing. If a package is returned to us as undeliverable due to an incorrect address, we'll contact you to arrange reshipment.

Delayed or missing packages

If your tracking hasn't updated for more than 10 days, or your package is marked as delivered but hasn't arrived, contact us at info@thetotelibrary.com and we'll investigate with the carrier.

Nothing in this policy affects your statutory rights as a consumer.